Unified Communications Worldsmart Suites | Telcentric Corp
Unified Communications Awards

Unified Communications: Worldsmart Suites

Communicator Suite
Collaborator Suite
Call Center Suite
Power Pak Professional
Power Pack Enterprisey
Suite Comparison

WorldSmart’s Suite Comparison 

Worldsmart Comparison

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Communicator Suite
Collaborator Suite
Call Center Suite
Power Pak Professional
Power Pack Enterprisey
Suite Comparison

WorldSmart PowerPak Enterprise:

WorldSmart PowerPak
  • WorldSmart PowerPak Enterprise combines Communicator, Collaborator and CallCenter suites
  • Mix and match on a per seat basis
  • Save time, money and administration headaches
  • Easy to Use and configure through browser-based administration screens

PanTerra's WorldSmart PowerPak Enterprise provides a complete one-stop-shop for all of your communications, collaborations, call center and messaging services required to run your company, from single or multiple business office operations to physically distributed "virtual" call center applications. Stop paying thousands of dollars to implement multiple communications systems and services that never truly integrated. Get rid of the frustration of staying awake at night to maintain your communications system that has nothing to do with your core business. Put yourself in the driver's seat by focusing on your business profitability instead of your communications infrastructures. WorldSmart on-demand unified communications services are delivered on your existing broadband connection.

Key Features:

Combining all the Worldsmart Suitess together, including Call Center services, PowerPak Enterprise-1 enables you to run your call center businesses the same way any other businesses do. Without having to deal with the heavy volume usage hassles, PowerPak Enterprise-1 gives you the power with an unlimited easy-to-understand value pack at a predictable cost. Perform complex outbound calling campaigns that include impromptu online web meetings with customers or create on the fly conference calls with customers and support members to resolve problems quickly. No matter what communications need you have, PowerPak Enterprise-1 has you covered.

Worldsmart Features

Save Over 70% in Monthly Communications Costs with PowerPak Professional-1

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Communicator Suite
Collaborator Suite
Call Center Suite
Power Pak Professional
Power Pack Enterprisey
Suite Comparison

WorldSmart PowerPak Proffesional

WorldSmart PowerPak Professional
  • WorldSmart PowerPak Professional bundles Communicator and Collaborator together
  • Mix and match on a per seat basis
  • Save time, money and administration headaches
  • Easy to Use and configure through browser-based administration screens

Telcentric’s WorldSmart Professional and Enterprise PowerPaks provides a complete one-stop-shop for all of your communications, collaborations, call center and messaging services required to run your company, from single or multiple business office operations to physically distributed "virtual" call center applications. Stop paying thousands of dollars to implement multiple communications systems and services that never truly integrated. Get rid of the frustration of staying awake at night to maintain your communications system that has nothing to do with your core business. Put yourself in the driver's seat by focusing on your business profitability instead of your communications infrastructures. WorldSmart on-demand unified communications services are delivered on your existing broadband connection.

Key Features

PowerPak Professional includes all the features from the entire Communicator and Collaborator suites, providing a robust, multi-functional and highly scalable solution. The simplest and most economical way to communicate, collaborate and message with your business partners, suppliers and customers. You never have to handle the confusing usage charges on your telco bills again. A simple fixed monthly subscription gives you unlimited usage for all the services you need to run your business.

WorldSmart PowerPak Professional Features

Save Over 70% in Monthly Communications Costs with PowerPak Professional-1

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Communicator Suite
Collaborator Suite
Call Center Suite
Power Pak Professional
Power Pack Enterprisey
Suite Comparison

Call Center Suite Overview:

Call Center Suite
  • Complete in-bound ACD service with multiple call queues, call recording and live monitoring
  • Zero upfront hardware investment
  • Enable "virtual" call center workforces seamlessly
  • Revolutionized unlimited service suite
  • Call recording
  • Live call monitoring
  • Supervisory modes: silent listen, whisper, barge-in
  • Detailed call reports
  • Collaboration features including Desktop Sharing and Remote Desktop Access
 

 

Telcentric’s WorldSmart CallCenter is the first and only Automatic Call Distribution (ACD) service with all the features you need to run an inbound call center business, while still maintaining seamless integration with other on-demand applications such as communication, collaboration, messaging and CRM through the same user experience. With WorkSuite Call Center, SMEs can provide unparalleled sales and service support without investing in the complex array of hardware, software and CTI application and multi-vendor complexities traditionally required to build a call center.

Call Center Suite Features

Reduce Monthly Call Center Expenses Significantly with WorldSmart CallCenter

Because of the on-demand delivery model, your agents are able to provide superior performance from any location. PanTerra's CallCenter suite can be deployed within minutes and scale to capacity based on user demand. It can be used for call centers supporting customer service and support, fundraising, seasonal campaigns and promotions. The Call Center service is managed at PanTerra's world-class highly reliable and fully redundant data center. Let PanTerra take care of the operational hassles for you so you can focus on your core business rather than the call center infrastructure.

Call Center Puzzle

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Communicator Suite
Collaborator Suite
Call Center Suite
Power Pak Professional
Power Pack Enterprisey
Suite Comparison

Collaborator Suite Overview

Unified Collaboration Suite
  • Unified collaboration for small and medium sized businesses
  • Integrated web collaboration, audio conferencing, remote desktop sharing and secure IM
  • Improve knowledge sharing and productivity
  • Unlimited usage for web and conferencing
  • Rich functionalities with seamless integration into applications you are familiar with
  • Business grade security and management fully integrated

With unlimited audio conference integrated into the WorldSmart Collaborator suite, working together has never be easier. SMEs are more dynamic than 9 to 5 type of organizations. Most of the time, you need to access information and run your business 24/7. Regardless the part of the world you are located, WorldSmart Collaborator enables you to meet online with your customers, partners and colleagues anywhere as if they were in your office.

Unified Collaboration Features

Reduce Monthly Collaboration Expenses Significantly with WorldSmart

WorldSmart Collaborator is a set of secure on-demand web collaboration tools that allows SMEs to be more productive. There is no need to invest in hardware-based solutions. Besides scheduled and instant online web meetings, WorldSmart Collaborator also provides the capability of instant conference and collaboration directly from its integrated secure IM client without the need to loading an Internet browser.

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Communicator Suite
Collaborator Suite
Call Center Suite
Power Pak Professional
Power Pack Enterprisey
Suite Comparison

WorldSmart’s Communicator and Element Suites

WorldSmart Communicator
  • Unlimited business voice, PBX, conferencing and voice mail
  • Full featured email server with Outlook, web and mobile client support
  • Collaboration features including Desktop Sharing and Remote Desktop Access
  • Secure IM/SMS messaging
  • Groupware email, calendar and contact syncing with Windows Mobile and Blackberry devices
  • Free US, Canada and on-net calling
  • Basic (Element) and advanced (Communicator) suites to suit your needs

Communicator/Element Suite Overview:

Telcentric removes the communications hassles for SMEs by offering a suite of on-demand unified communication services. Instead of incurring the heavy upfront costs of buying, installing and running in-house communications systems such as PBXs, email servers, voicemail and IM servers, SMEs can benefit from a more flexible Software-As-A-Service (SaaS) model that lets them buy communication services the same way they pay for electricity and transfer funds among their bank accounts. You will never have to deal with the complexity of multiple platforms from different services providers again.

Reduce Monthly Communications Expenses Significantly with WorldSmart

Telcentric’s Communicator suite unites key services that address all SMEs communications needs. WorldSmart's Communicator suite is an advanced package that includes unlimited digital business voice PBX features, voicemail, unlimited audio conferencing, auto-attendant, secure IM, and even more, complete hosted email box, calendar and contacts. WorldSmart's Element suite is a basic version of Communicator with less features. Telcentric transforms the way your communications services are delivered and utilized. Gone are days of complex bills with minutes of usage and hundreds of line items to read and understand.

WorldSmart Communicator Features

Reduce Monthly Communications Expenses Significantly with WorldSmart

Telcentric’s Communicator suite are several services that address all SMEs communications needs. WorldSmart's Communicator suite is an advanced package that includes unlimited digital business voice PBX features, voicemail, unlimited audio conferencing, auto-attendant, secure IM, and even more, complete hosted email box, calendar and contacts and collaboration features like Desktop Sharing and Remote Desktop Access Services. WorldSmart's Element suite is a basic version of Communicator with less features. Telcentric transforms the way your communications services are delivered and utilized. Gone are days of complex bills with minutes of usage and hundreds of line items to read and understand.

WorldSmart Communicstor/Element Suite Comparison

WorldSmart Communicator delivers all your communications needs. A more basic communications suite, Element, is also available. The following table compares the services in each suite.

WorldSmart Communicator Comparison

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